Merlins Sports Bar


Merlins Sports Bar is owned and operated by Pleasure & Leisure Corporation plc, who regard the privacy of personal information and data as a very important issue.

This privacy policy sets out how Merlins Sports Bar, under Pleasure & Leisure Corporation plc, collects, stores and uses information/data about you when you interact with our company.

Who we process information/data about:

We process personal information about:

Types of information processed:

You provide us with information by corresponding with us by post, email phone or in person. This information may include:

Purpose and lawful basis for processing information:

We process this information to fulfil contractual obligations and on the basis of consent and legitimate interests.

Processing based on contractual obligations

If you agree, we may process your personal details and payment information to fulfil sales and services you have requested and to contact you regarding any complaints or enquiries you have made. The details we may process for this purpose may include your name, job title, address, phone numbers, email address and bank or credit card details.

Processing based on consent

If you agree, we may process your contact details to send you updates about new services and special offers we think may be of interest to you.

Processing based on legitimate interest

We process your contact details and other personal information to select, recruit and employ staff required to run our business and to provide a good health & safety policy and procedure.

We use CCTV systems to maintain the security of our premises and for preventing and investigating crime.

We process the source of enquiries to analyse the effectiveness of marketing campaigns.

Who the information may be shared with:

We sometimes need to share the personal information we process with other organisations. Where this is necessary, we comply with all aspects of the General Data Protection Regulations (GDPR). We only share our data to the extent necessary to fulfil any contracts we enter into with you, where required by law, or to enforce our legal rights. If you give consent to receive service updates and special offers, we may supply personal data to marketing agencies who will only process the data on our instruction.

We do not sell personal information to third parties.

We will not transfer your personal information outside of the European Economic Area.

Retention period

We will not retain information longer than is necessary to fulfil the legitimate purpose for which it was collected, or as required by applicable laws or regulations, or to enforce our legal rights.

We will retain your information for as long as needed to provide you with our services and products. We will retain information relating to financial and accounting records for 6 years to comply with HMRC requirements.

Your rights

The General Data Protection Regulations give you certain rights, and below is a summary of these rights. To apply any of your rights, please contact us using the details provided below.

Upon request, we will provide you with information about whether we hold or process any of your personal information. Where we do, you have the right to access this information.

If any data we hold regarding you is incorrect, you may request a correction at any time. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so.

If your data changes, then you are responsible for notifying us of those changes.

You also have the right to request that we restrict processing or delete any or all of the personal information/data we hold on you at any time. The only reason we would not delete any personal information is if this would result in us being in breach of any legal or regulatory obligations.

For processing relying on consent, you have the right to withdraw your consent at any time. This would have an immediate effect, but does not affect any processing that has taken place prior to your request.

You also have the right that we transmit any or all data we hold regarding you to a third party in a commonly used electronic format.

If for any reason you consider that our processing of your data infringes data processing laws, you have the right to complain to a supervisory authority. This authority in the UK is the Information Commissioner’s Office (

Changes to our privacy policy

Our Privacy policy is kept under regular review and was last updated May 2018.

How to contact us.

Please contact us if you have any questions about our privacy policy or the information we process about you by one of the following methods:

By post: Merlins Sports Bar,

C/O Pleasure & Leisure Corporation plc,

Pleasure Beach, South Beach Parade,

Great Yarmouth, Norfolk, NR30 3EH

By email:

By phone: 01493 844585